Who we are
Suggested text: Our website address is: https://palolembeachresort.online.
Privacy Policy
[Palolem Beach Resort]
Effective Date: [22/05/2023]
At [Palolem Beach Resort], we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or stay with us, use our website, or engage with us through other means.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Full name
Address
Email address
Phone number
Government-issued ID or passport number
Payment details (e.g., credit/debit card)
Date of birth
Nationality
b. Booking and Stay Information
Reservation details (dates, room type, preferences)
Check-in/check-out times
Guest preferences and requests
Communication history
c. Technical Data
IP address
Browser type
Device information
Cookies and usage data (when using our website)
d. Special Categories of Data (if applicable)
Dietary requirements
Accessibility needs
Health information (e.g., during a pandemic or for wellness services)
2. How We Use Your Information
We use your information to:
Process and manage reservations and payments
Personalize your stay and enhance guest experience
Communicate with you before, during, and after your stay
Ensure safety and security on our premises
Comply with legal obligations (e.g., local guest registration laws)
Improve our services, website, and marketing efforts
Send promotional offers (with your consent, where required)
3. Sharing of Information
We may share your information with:
Third-party service providers (e.g., payment processors, booking engines, IT service providers)
Government authorities where required by law (e.g., police, immigration)
Affiliated companies or business partners, only as necessary
Legal entities in case of dispute resolution, fraud prevention, or law enforcement requests
We do not sell your personal information to third parties.
4. Data Retention
We retain your information only as long as necessary:
To fulfill the purposes outlined in this policy
To comply with legal, tax, and accounting obligations
To maintain a record of guest preferences (unless you request deletion)
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
Secure servers and encrypted connections
Access controls and staff training
Regular security audits
However, no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Privacy Rights
Depending on your location, you may have rights under applicable data protection laws, such as:
Right to access your data
Right to correct or update inaccurate information
Right to delete your data
Right to object to or restrict certain processing
Right to data portability
Right to withdraw consent (where processing is based on consent)
“We collect name, email, phone & booking details solely to process reservations. Data is retained for 6 Months for audit and support. For deletion requests, contact privacy@birladhramshalaayodhya.site.”
To exercise your rights, please contact us using the details below.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Enable website functionality
Analyze traffic and usage
Personalize content and ads (if applicable)
You can manage cookie preferences through your browser settings or via our cookie banner.
8. Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from minors without parental consent.
9. International Data Transfers
If you are located outside [Hotel’s Country], your information may be transferred to and processed in [Hotel’s Country] where our servers and staff are located. We ensure appropriate safeguards are in place for such transfers.
10. Policy Updates
We may update this Privacy Policy from time to time. The revised version will be posted on our website with the updated date. Continued use of our services after changes indicates acceptance of the new policy.
Contact Us:
[Palolem Beach Resort]
[ Address;- Palolem, Canacona, Goa 403702]
Phone: [+919034030258]
Email: [booking@palolembeachresort.online]
Website: [palolembeachresort.online]